Terms & Conditions

General Information

Guildhall.es  is an online store for board games, role-playing games, comics, collectible figures, and merchandise based in Malaga, Spain

Key Points

  1. These terms apply to all sales in Spain, including the Canary and Balearic Islands.
  2. Prices are in Euros and include VAT. Offers are valid while shown on the website.
  3. Payment methods include credit/debit card, bank transfer, and cash (for in-store pickup).
  4. Product descriptions and images are for guidance only and do not constitute a binding commitment.
  5. Shipping options and costs vary depending on weight and destination. Free shipping is available for orders over €60.
  6. Customers have the right to return items within 14 days of receipt, subject to certain conditions.
  7. Pre-orders are available for upcoming products, with specific terms regarding payment and potential price changes.
  8. The company reserves the right to modify terms, prices, and product availability without prior notice.
  9. Privacy policy complies with Spanish and EU data protection laws. Customer data is collected for order processing, communication, and marketing purposes with consent.
  10. Customers have rights regarding their personal data, including access, rectification, and deletion.
  11. The website uses cookies and third-party services like Google Analytics for improving user experience and marketing.
  12. Commercial emails are only sent with user consent and can be unsubscribed from at any time.
  1. ta is collected for order processing, communication, and marketing purposes with consent.
  2. Customers have rights regarding their personal data, including access, rectification, and deletion.
  3. The website uses cookies and third-party services like Google Analytics for improving user experience and marketing.
  4. Commercial emails are only sent with user consent and can be unsubscribed from at any time.

Detailed Terms and Conditions

1. General

These general terms of sale strictly apply to all product sales made in Spain, including the Canary Islands and Balearic Islands, by [Owner’s Name], with Tax ID number [Tax ID Number], hereinafter Guildhall, for individual customers. Any order placed with Guildhall implies the customer’s full acceptance of these General Terms of Sale.

2. Prices

Prices published on www.guildhall.es are in Euros and valid except for typographical errors. All prices include applicable VAT. Offers are valid while displayed on the website.

3. Payment Methods

Customers can choose to pay for purchases on www.guildhall.es through:

  • Credit/debit card
  • Bank transfer
  • Cash (for in-store pickup)

4. Products

Offers presented by Guildhall are valid within the limit of available stock. Product descriptions and images are for guidance only and do not constitute a binding commitment.

5. Shipping

Products will be delivered to the person and address indicated in the order. Shipping costs vary depending on weight and destination. Free shipping is available for orders over €60.

6. Returns and Cancellations

6.1 Returns: Customers have the right to return any item purchased from Guildhall within 14 days of receipt.6.2 Order Cancellation: If cancellation occurs before the goods are shipped, the customer will not incur any costs.

7. Pre-order Items

7.1 Certain items can be pre-ordered before their market release.

7.2 Pre-order items can be combined with in-stock items in a single order.

7.3 Guildhall reserves the right to request an advance payment for pre-order products

4 Pre-order payments are non-refundable unless the manufacturer cancels production.

7.5 Pre-order prices may change due to various factors. Guildhall will notify customers of any price changes.

8. Right to Modify Conditions

Guildhall reserves the right to modify any of the above conditions regarding shipping, payment methods, and minimum order amounts without prior notice.

9. Privacy Policy

Guildhall complies with Spanish and EU data protection laws. Customer data is collected for order processing, communication, and marketing purposes with consent.

10. Customer Rights

Customers have rights regarding their personal data, including access, rectification, deletion, and data portability.

11. Data Security

Guildhall is committed to protecting user data and employs security measures to prevent unauthorized access or data loss.

12. Commercial Emails

Guildhall does not engage in SPAM practices and only sends commercial emails with user consent.These terms were last revised on 18 Sept 2024